Whether you’re looking to downgrade your plan or cancel your subscription by moving to our Free Plan, we’ve got you covered. Here’s a step-by-step guide to make it easy.
How to Downgrade Your Plan
If you want to move to a lower-tier plan, follow these steps:
Log in to your Mighty Network on a web browser.
Click your profile picture in the top right corner.
Select "Mighty Billing Plan".
Scroll to the very bottom of the page and click the link that says "Downgrade Your Plan".
Choose the plan you’d like to downgrade to, and confirm your selection.
How to Cancel Your Plan
Canceling your plan means downgrading your Mighty Network to our Free Plan. Here’s how:
Log in to your Mighty Network.
Click your profile picture in the top right corner.
Select Mighty Billing Plan.
Scroll down to the very bottom of the page.
Click "Downgrade Your Plan".
Choose "Downgrade to Free Plan", and confirm.
Once downgraded, you’ll retain access to premium features until the end of your current billing cycle.
Canceling an Engagement Boost
If you’re using an Engagement Boost, you’ll need to cancel it separately:
Go to "Mighty Billing Plan".
Click your Boost Level (located under "Manage Your Plan").
Scroll to the bottom and click "Cancel Boost".
What Happens When You Downgrade to the Free Plan?
The Free Plan includes the following features:
Unlimited members, Hosts, and moderators
Unlimited Spaces
Your own website, landing page, and sales pages
A community with embedded videos, custom colors, and branding
The ability to charge for memberships in 100+ currencies
Access via Mighty Networks' iOS and Android apps
Within your Spaces, you’ll still have access to:
What Features Will Be Lost When Downgrading?
From the Business Plan to the Free Plan
You’ll lose access to the following features:
Events (one-time and recurring)
Member Data Ownership (exporting member lists)
Facebook Ads Pixel
Custom Domain
Tags and Badges
Custom Email Domain
SSO (Single Sign-On)
Infinite Question Engine
People Explorer
Zoom Integration
Kit Integration
SEO tools
Questions & Polls
Invite & Share
Member Referrals
Members Near You
Members Like You
Marketing Pages
Livestreaming
Priority Customer Support
Request to Join Form
Discovery Section
Welcome Checklist
Welcome Section
Featured Section
Navigation Links
Natively Uploaded Videos
From the Courses Plan to the Free Plan
Features lost are the same as above, minus SSO and custom email domains.
From the Community Plan to the Free Plan
You’ll lose:
Mighty Co-Host™
Custom Domain
Zoom Integration
People Explorer
SEO tools
Questions & Polls
Events
Invite & Share
Member Referrals
Members Near You
Members Like You
Livestreaming
Priority Customer Support
Request to Join Form
Discovery Section
Welcome Checklist
Welcome Section
Featured Section
Navigation Links
Natively Uploaded Videos
How to Deactivate or Delete Your Mighty Network
Deleting Your Network
If you no longer want your Network, you can permanently delete it. Please note: deletion is permanent and cannot be undone. For detailed steps, see this article.
Deactivating Your Network
If you’d rather not delete your Network, you can deactivate it instead. This makes your Network unavailable to members but keeps all content intact. You can reactivate your Network at any time.
To deactivate your Network:
Log in to your Mighty Network.
Click the "Need Help?" button in the bottom right corner to contact our Customer Advocacy Team.
By following these steps, you can easily manage your plan, cancel your subscription, or even deactivate your Network if needed. If you have any questions, we’re here to help!