We want to make sure your members stay connected with all the great things happening in your Mighty Network. This guide will walk you through how notifications work.
How Members Receive Notifications
Members can receive notifications through five different channels:
In-App Notifications:
Delivered via the bell icon in the app.
Members receive these based on their notification settings.
Email Notifications (On by Default):
Sent to the email used to join the network.
Members can choose the frequency: As Activity Happens or Daily Digest (enabled by default).
Members can turn these off in their personal settings.
Mobile Push Notifications (Off by Default):
Appear on a member's mobile device when activity occurs.
Can be enabled in the member's settings.
Desktop Notifications:
Popup messages in the browser when the tab is not in focus.
Can be turned on in notification settings.
Pop-Up Notifications (On by Default):
Temporary messages in the lower right corner of the screen.
Appear for direct chat and space chat messages.
Plan Deactivation Notifications
When you deactivate a plan, here’s what your members can expect:
If the plan has payment gates (i.e., members made payments for the plan):
Members WILL receive an email notification stating: "Your subscription to [Plan Name] has been canceled."
If the plan has NO payment gates (i.e., free plans or payment settings turned off):
Members WILL NOT receive an email or in-app notification when the plan is deactivated.
This has been confirmed through recent testing.
Pro Tip: If you're deactivating multiple legacy plans without payment gates, you can do so without worrying about triggering multiple cancellation emails to members.
Members WILL NOT be notified if you manually remove them from a plan.
Other Important Notifications
Account-Specific Notifications (Cannot Be Disabled):
Welcome emails, invites, and reminders.
Password resets and sign-in confirmations.
Badges awarded.
Membership activity summaries when logging in.
Payment-Related Notifications:
Free Trials: Members get an email 3 days before their trial ends.
Payments:
Renewal reminders.
Payment success or failure notices (with reminders to update payment details if needed).
Notifications when moved to a different plan.
Member Profile Notifications:
Cheers, comments, @mentions, event reminders, and updates from Hosts.
Space-Specific Notifications:
Members can customize notifications per Space.
Changes to lessons or sections in a Space with a Table of Contents can trigger notifications.
Managing Notifications
Members can adjust their notification settings here:
Profile Picture > Personal Settings > Notifications
They can toggle notifications on or off for:
Activity on their posts.
Mentions and comments.
Events, polls, chats, and more.
For a full breakdown of member notifications, check out our related articles: