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How Do I Set Up Promotional Banners in My Network?

Updated yesterday

Promotional Banners are available on the Courses plan and up and let you display custom messages to specific member audiences for a set period of time. Use them to promote discounts, highlight new offers, or drive action—right where your members already are.

Step 1: Create an Audience

Before creating your banner, you’ll first need to define the audience you want to target.

  1. Go to Admin > Promotions > Audiences

  2. Click Create Audience

  3. Give your audience a name (e.g., “Plan Members”)

  4. Choose one or more Attributes, such as:

    • Network

    • Plan membership

    • Space access

    • Tags

    • Custom fields

    • Badges

  5. Optionally, exclude members based on different criteria

This lets you get as specific as needed. For example:

Members on a paid plan excluding those tagged “Founding Member.”

Once created, you can edit, duplicate, or delete it any time.

Go to Admin > Promotions > Audiences

  1. Click Create Audience

  2. Give your audience a name (e.g., “Plan Members”)

  3. Choose one or more Attributes, such as:

    • Network

    • Plan membership

    • Space access

    • Tags

    • Custom fields

    • Badges

  4. Optionally, exclude members based on different criteria

This lets you get as specific as needed. For example:

Members on a paid plan excluding those tagged “Founding Member.”

Once created, you can edit, duplicate, or delete it any time.

Step 2: Create the Banner

Next, go to Admin > Promotions > Banners and click Create New Banner.

Fill out:

  • Internal Title (for your reference)

  • Headline (e.g., “Enjoy 50% Off Our New Offering”)

  • Description (optional) (e.g., “Half off for a limited time.”)

Add a Button (Optional)

Include a button with a call-to-action if you'd like:

  • Set the label (e.g., “Redeem”)

  • Link to a custom URL or connect directly to a Plan

Step 4: Choose the Audience

Select the audience you created in Step 1. Only members matching that audience will see the banner, and only in areas of the Network they have access to.

Step 5: Set a Schedule

You can control exactly when the banner appears and disappears.

  • Start Date & Time — Leave blank to publish immediately

  • End Date & Time — Leave blank to keep it running until manually turned off

For example, you might schedule the banner from Sept 8 at 12 PM to Sept 15 at 5 PM.

Step 6: Allow or Prevent Dismissal

Optionally, let members permanently dismiss the banner. If you uncheck this option, it will remain visible to them until the banner expires or is deactivated.

Final Step: Review and Create

Once you're satisfied, click Create. If the start time is in the future, the banner will show as Scheduled. You can view, edit, duplicate, or deactivate banners at any time.

Here's what a banner looks like on web:

And on mobile:

Frequently Asked Questions

Who can use promotional banners?

Promotional banners are available on the Courses Plan and up.

  • Courses Plan: 2 total (live or scheduled)

  • Business Plan: 5

  • Growth Plan: 7

  • Mighty Pro: 15

If you're on a Legacy Plan, you're most likely on the Courses tier.

If you've hit your limit, you can still create new banners, but they will remain inactive until you deactivate an existing one.

How does scheduling work?

  • If the start time is left blank, the banner goes live immediately (as long as you’re under the banner limit).

  • If the start time is set, it activates at that time.

  • If the end time is set, it deactivates automatically at that time.

  • If the end time is left blank, it stays live until manually turned off.

Once a banner is scheduled, it counts toward your limit. For example, 1 live + 1 scheduled = 2 total on the Courses Plan.

What if a member qualifies for more than one banner?

If a member is eligible to see multiple banners, they'll see the most recently created live one.

Can I customize the banners?

Yes, you can customize:

  • The headline

  • The description

  • The CTA button label and link (Plan or URL)

You cannot add images at this time—banners are optimized to display well across all devices.

The color will match your Mighty Network's color scheme.

If using basic colors, it will be your theme color.

If using advanced colors, the banner will match your advanced button color.

You can adjust these under Admin > Network Branding > Colors (or just search color in Admin). You can't at this time add imagery to the banners, since they're designed to work across different platforms and screen sizes.

Where can I link the CTA button?

You can link the button to:

  • A Plan (ideal for promotions)

  • An internal URL (like an event or space)

  • An external link (like a sponsor site or form)

Does the audience builder work outside of banners?

Currently, the audience builder only works with promotional banners.

We built them separately with future expansion in mind—for example, using these audiences in automations down the road.

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