How Do I Set Up Promotional Banners in My Network?

Promotional Banners let you display custom messages to specific member audiences for a set period of time. Use them to highlight a new offer, share a discount, or drive action—right where your members already are.

You can target banners to different member segments using attributes like plan membership, tags, or badges.

Step 1: Create an Audience

Before creating a banner, define the audience you want to target.

Go to Admin > Promotions > Audiences.
Click Create Audience.
Give your audience a name (for example, “Plan Members”).
Choose one or more Attributes, such as:
- Network
- Plan membership
- Space access
- Tags
- Custom fields
- Badges
(Optional) Exclude members based on specific criteria.

This lets you narrow down exactly who sees your message.
For example, target “Members on a paid plan excluding those tagged ‘Founding Member.’”

Quick Tips for Building Audiences

Tags are one of the most flexible ways to define audiences. Here are a few ways to use them:

Tag Network Hosts to create an All Hosts audience.
Use Does Not Have Tag: Network Host to reach all members except Hosts.
Tag members based on interests, participation, plan type, or access level.
Segment by engagement, such as RSVP’d to Event or Completed Challenge.
Combine tags with plan membership, Space access, custom fields, or badges for even more precision.

Step 2: Create the Banner

Once your audience is ready:

Go to Admin > Promotions > Banners.
Click Create New Banner.

Then fill out the banner details:

Internal Title: For your reference.
Headline: The main message (for example, “Enjoy 50% Off Our New Offering”).
Description: (Optional) Supporting text (for example, “Half off for a limited time”).

Add a Button (Optional)

You can include a call-to-action button:

Label: Choose the text (for example, “Redeem”).
Link: Direct it to a Plan, an internal URL, or any external link.

Step 3: Choose the Audience

Select the audience you created in Step 1.
Only members who meet that audience’s criteria will see the banner—and only in areas of the Network they have access to.

Step 4: Set a Schedule

You can control when your banner appears and disappears.

Start Date & Time: Leave blank to publish immediately.
End Date & Time: Leave blank to keep the banner running until manually turned off.

For example, schedule a banner from Sept 8 at 12 PM to Sept 15 at 5 PM.

Step 5: Allow or Prevent Dismissal

You can let members permanently dismiss the banner.
If you leave this unchecked, the banner remains visible until it expires or you manually deactivate it.

Step 6: Review and Create

Once everything looks good, click Create.

If your start time is in the future, the banner will appear as Scheduled.
You can view, edit, duplicate, or deactivate banners anytime from Admin > Promotions > Banners.

Here's what a banner looks like on web:

And on mobile:

Frequently Asked Questions

Who can use Promotional Banners?

Promotional Banners are available on the Courses Plan and up.

Courses Plan: Up to 2 total (live or scheduled)
Business Plan: Up to 5
Growth Plan: Up to 7
Mighty Pro: Up to 15

If you’re on a Legacy Plan, you’re most likely on the Courses tier.

If you’ve reached your limit, you can still create new banners, but they’ll remain inactive until you deactivate an existing one.

How does scheduling work?

If the Start Time is blank, the banner goes live immediately (as long as you’re under your banner limit).
If the Start Time is set, it activates automatically at that time.
If the End Time is set, it deactivates automatically when that time is reached.
If the End Time is blank, it stays live until manually turned off.

Once scheduled, a banner counts toward your total limit (for example, 1 live + 1 scheduled = 2 total on the Courses Plan).