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What Notifications Do My Members Get?

Learn how Mighty Networks notifications work, including plan deactivation alerts, payment updates, in-app, email, and push settings.

Updated yesterday

Notifications help your members stay connected to all the activity happening in your Mighty Network.

This article covers how notifications are sent, what types members can expect, and how they can manage their preferences.

How Members Receive Notifications

Members can receive notifications in a few different ways:

In-App Notifications

  • Delivered via the bell icon in the web or mobile app.

  • Sent based on each member’s personal notification settings.



Email Notifications (On by Default)

  • Sent to the email address the member used to join.

  • Members can choose their frequency:

    • As Activity Happens

    • Daily Digest (default setting)

  • Can be turned off anytime in Personal Settings > Notifications.

Mobile Push Notifications (Off by Default)

  • Appear on a member’s mobile device when new activity occurs.

  • Can be enabled or disabled in Notification Settings on mobile.

Desktop Notifications

  • Pop-up messages that appear in the browser when the Mighty Network tab isn’t active.

  • Can be turned on or off in Notification Settings.

Pop-Up Notifications (On by Default)

  • Appear briefly in the bottom corner of the screen.

  • Used for direct messages and Space chat messages.

Managing Notifications

Members can manage their notification preferences anytime.

Go to:
Profile Picture > Personal Settings > Notifications



Here, members can toggle notifications for:

  • Activity on their posts

  • Mentions and comments

  • Events, polls, and chats

  • Email or push notification frequency



Plan Deactivation Notifications

When you deactivate a plan, members may or may not receive notifications depending on the plan type:

  • If the plan includes payments:
    Members receive an email notification that says:

    “Your subscription to [Plan Name] has been canceled.”

  • If the plan does not include payments (free plan):
    Members will not receive an email or in-app notification.

Tip: If you’re deactivating multiple legacy free plans, you can do so without sending cancellation emails.

Members will also not be notified if you manually remove them from a plan.

Other Important Notifications

Account Notifications (Cannot Be Disabled)

These are essential messages that always send, including:

  • Welcome emails, invites, and reminders

  • Password resets and sign-in confirmations

  • Badges awarded

  • Login summaries

  • Notifications when added to a Network or Space

Payment Notifications

Members will automatically receive:

  • Renewal reminders

  • Payment success or failure emails (including payment update prompts)

  • Free trial reminders (sent 3 days before the trial ends)

  • Notifications when moved to a different plan

Member Profile Notifications

Members receive alerts for:

  • Reactions and comments on their posts

  • @Mentions

  • Event reminders

  • Updates from Hosts

Space Notifications

  • Members can customize notifications for each individual Space.

  • Changes to lessons or sections in a Space with the Course feature may also trigger notifications.



For a full breakdown check out our related articles:

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