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Why Can't I Log In to My Mighty Network?

Step-by-step guide to troubleshooting login issues, resetting your password, and understanding account restrictions on Mighty Networks.

Updated over a week ago

If you're having trouble logging into your Mighty Network, here are a few things to ensure:

  1. Correct URL: Make sure you're using the correct URL for the Mighty Network you're trying to log into.

  2. Correct Email Address: Use the email address associated with your account when you first signed up. If you initially signed up using Social Sign In (Google, Facebook, LinkedIn, or Apple), try those options to log in. If you'd like to switch to signing in with your email, you'll need to reset your password.

  3. Separate Logins for Each Network: Remember, every Mighty Network is standalone, meaning you'll need a separate profile and login for each one you're part of. You can use the same login information for each network if you prefer.

  4. Switching Between Networks:

    • On Mobile: Once you log in to a Mighty Network app, you can easily switch between networks without needing to log in again. Just click the three line menu in the top left corner > click "Switch Networks".

    • On Web: Once logged in, you can easily hop between networks by going directly to the URL in your web browser. For easy navigation, consider bookmarking the landing pages of all the Mighty Networks you're a member of.

Resetting Your Password

If you need to reset your password, please note the following:

  1. Use a Web Browser: You can only reset your password through a web browser, not through the mobile app.

  2. Forgot Password?: Login through a web browser, go to the Sign In page of your Mighty Network, and click the "Forgot password?" link. Enter your email address and click "Send Email." The password reset email is valid for one hour, but you can send yourself as many reset emails as needed.

If you haven't received the email, be sure to search your inbox for "password" and check your spam and junk folders. If you're still having trouble, email us at chat@mightynetworks.com.

Account Disabled?

If your account has been disabled, here are a couple of reasons why that might have happened:

  1. Banned by Host or Moderator: A Network Host or Moderator may have banned your account.

  2. Flagged for Spam: Your account might have been flagged for spam due to sending repeated messages.

If you believe your account was disabled by mistake, you can email us at chat@mightynetworks.com, and we’ll take a look. However, if your account was banned by a Host or Moderator, please note that we cannot overturn their decision.

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