You can add extra security to your Mighty Network by turning on Multi-Factor Authentication (MFA) and/or Email Verification for members. Both are optional but recommended.
What Is Multi-Factor Authentication (MFA)?
MFA adds a second step to the sign-in process. After entering a password, members are asked to enter a code from an authenticator app. It’s one of the simplest and most effective ways to protect accounts.
How to Turn On MFA
Go to Admin > Members > Authentication and Verification.
Toggle Enable Multi-Factor Authentication on.
Choose who MFA is required for:
Not required for anyone (default)
Required for Hosts only
Required for Hosts and moderators
Required for everyone
Click Save.
Once saved, anyone included in your selection will be logged out and prompted to set up MFA during their next sign-in.
How MFA Works
MFA applies only to members who log in using an email and password.
A few important details:
Members using Single Sign-On (SSO) will not be prompted to set up MFA. Networks using SSO won’t see MFA settings at all.
MFA is compatible with social sign-on options like Google, Facebook, and LinkedIn.
Members on an outdated mobile app will need to update before setting up MFA.
When MFA is turned on, affected members will be logged out immediately, even if they’re in the middle of an action such as posting or joining a livestream.
What Members Will See
When prompted to set up MFA, members will:
Open an authenticator app (we recommend 1Password, but Google Authenticator, Authy, and others work too).
Scan the QR code or copy and paste the key into the app.
Enter the 6-digit code from the app back into Mighty Networks.
That’s it—MFA setup will be complete.
How to Turn Off MFA
To disable MFA for your Network:
Go to Admin > Members > Multi-Factor Authentication.
Select Not required for anyone.
Click Save.
How to Reset MFA for an Account
If someone needs to reset their MFA:
Go to Personal Settings > Account > Multi-Factor Authentication.
Select Reset Authentication and Log Out.
They’ll be guided through setup again during their next login.
Troubleshooting MFA
If the code isn’t working:
Confirm the code matches what’s shown in the authenticator app.
Remember, codes refresh every few seconds—try a new one.
Make sure you’re using the correct code for your Mighty Networks account.
If you got a new phone or device:
Reinstall your authenticator app.
Log back into the app with your credentials.
If you can’t restore access, follow the app’s recovery instructions.What is Email Verification?
What Is Email Verification?
How to Turn On Email Verification
Go to Admin > Email Verification.
Toggle the feature on.
When enabled:
Every new member must verify their email before their account is created.
Existing members can verify their email anytime by going to Personal Settings > Account > Email and Password.
After signing up, new members will see a screen prompting them to check their email and enter a verification code.
If you toggle this feature off, the verification prompt still appears but includes an option to skip.
Need Help?
If you have questions or run into issues, our Customer Advocacy team is here to help. Click the Need Help button in the lower right corner of your Mighty Network.