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How Do I Enable Multi-Factor Authentication?

Updated today

You now have the option to turn on Multi-Factor Authentication (MFA) for your Mighty Network.

What is MFA?

Multi-Factor Authentication (MFA) adds a second step to the sign-in process, asking members to enter a code from an authenticator app after their password. It’s a powerful way to boost security—and it’s completely optional.

Where to Find MFA Settings

You can manage MFA by going to Admin > Members > Multi-Factor Authentication.

Here, you’ll choose who MFA is required for:

  • Not required for anyone (default)

  • Required for Hosts only

  • Required for Hosts and Moderators

  • Required for everyone

    Once you save your selection, anyone included in the new setting will be immediately logged out and prompted to set up MFA the next time they sign in.

How It Works

MFA will apply to members based on your selected enforcement level—but only if they log in with an email and password.

A few key things to note:

  • Members using SSO (Single Sign-On) will not be prompted to set up MFA—and Networks using SSO will not see MFA settings at all.

  • MFA is compatible with social sign-on options like Google, Facebook, or LinkedIn.

  • Anyone using an outdated version of the mobile app will need to update before they can complete setup.

  • When MFA is turned on, affected members will be logged out, even in the middle of actions like creating a post or joining a livestream.

What Members Will See

When prompted to set up MFA, members will:

  1. Open their authenticator app (we recommend 1Password, but Google Authenticator, Authy, and others work too).

  2. Scan the QR code or copy and paste the key into the app.

  3. Enter the 6-digit code from the app back into Mighty Networks.

  4. That’s it—their MFA setup will be complete.

How to Turn Off MFA

To disable MFA for your Network:

  1. Go to Admin > Members > Multi-Factor Authentication

  2. Select Not required for anyone

  3. Save your changes

Resetting MFA for Your Account

If someone needs to reset their MFA:

  1. Go to Personal Settings > Account > Multi-Factor Authentication

  2. Select Reset Authentication and Log Out

  3. They’ll be guided through setup again during their next login

Troubleshooting Tips

The code isn’t working:

  • Double-check that the code matches what’s in the authenticator app

  • Remember, codes refresh every few seconds—enter a new one if needed

  • Make sure you're using the correct code for your Mighty Networks account

I got a new phone or device:

  • Reinstall your authenticator app on your new device

  • Log back into the app with your account credentials

  • If you’re unable to restore access, follow the app’s recovery instructions

Need more help? Our Support Team is always here if you have questions or run into issues.

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