Offer a Free Trial

You may want to give new members the ability to try out or explore your paid plans with a Free Trial before they start paying for a monthly or annual subscription. Adding a Free Trial is optional when you're creating a new subscription plan, and the trial length is unique to each plan. Note: Free Trials are not available for a one-time payment plan or a free plan. 

Free Trials allow your members to get short-term access to your plan for a period of time without being charged. When someone starts a Free Trial, they will be prompted to enter their credit card details. However, they will not be charged until the Free Trial is up. Members are not notified when their Free Trial is about to end, as they are responsible for managing their own subscriptions with the option to cancel anytime.

How to Set Up A Free Trial

Go to Network Settings > Get Paid > Plans. You will be prompted to add a Free Trial when you’re setting up a new subscription plan or when you’re editing an existing subscription plan. The length of your Free Trial can be one of the following increments: 3 days, 1 week, 2 weeks, 1 month, 2 months, 3 months, 6 months, or 1 year.

Once your Free Trial is active, all new members on the plan can take advantage of the trial period—no matter if they purchase on the webon the iOS app, or on the Android app.

Since the free trial period is specific to each plan, you will need to create and submit a new plan to create a different trial period. For a full tutorial of how to create new plans for members to buy, check out this article