As a Network Host or Network moderator, you can create a note or message that gets instantly sent out to all members by going to Admin > Members > Member List. Select the three-dot menu > Message All Full Members
Use the available field to write out a short announcement or share an important update. You can highlight the text to see your options for adding or adjusting formatting.
Once your message is sent out, members will be notified either via email or push notification depending on their notification preferences.
Important notes:
Only full members will receive this message, not limited members.
You will not receive updates in your notifications area when Members use the Message All Members feature.
Members who have not logged into their account in 18 months will not receive any notifications.
Message Selected Members in a Space
If you want to message specific members in a Space, you can navigate to the desired Space and click Space gear icon > Members > Member List.
You will see the option to “Select All” or you will be able to select specific members with the checkbox next to their name.
In the top right corner, you will select Bulk Actions > Send Message
Selecting that will take you to a message page.
Write your message and press send! Once your message is sent out, members will be notified either via email or push notification depending on their notification preferences.
Important note:
Any member that is a part of the Space (full or limited members) will receive the message.
Welcoming New Members
In addition to sending messages to all members or selected members, you can also welcome all new members at once from your Member List.
To welcome new members:
Go to Admin > Members > Member List.
Open the three-dot menu in the upper-right corner.
Select Welcome New Members.
You’ll see a list of everyone who has joined since the last time you sent a welcome. After you tap Welcome New Members, each new member receives a quick note from you by email or push notification, depending on their notification preferences.
Customizing Welcome Messages
There are two ways to customize welcome messages:
Use Automations (Growth Plan and up).
You can create an Automation that triggers when someone joins your Mighty Network or joins a specific Space. Set the action to Send a private message to automatically send a custom welcome message from any Host you choose.
Manually message recent members.
Filter your Member List by Date Joined (Latest) to view recently joined members. Then select the members you want to message and choose Bulk Actions > Send Message.
Additional Notes
Every Host can welcome new members individually. If you want to avoid multiple welcomes being sent, consider designating one Host to send the daily welcome.
New members have a New Member badge on their profile for their first 7 days.
You can also add a Welcome Section to the top of your feed to give new members a clear starting point after joining.
What Do Members See?
Members receive a notification within their account stating, "Your Host [Name] sent you a message".
Clicking on this notification will display the message.
Clicking "Reply" opens a private chat window where members can send the Host a direct message. Please note, the option to reply is only available on web at this time.
To learn how to message all or selected members of a Space, check out this article!
You can further segment your Network and Space member lists to send more targeted messaging like to members on a specific plan, with a Tag or Badge and much more!
To learn more, check out this article.