What is a Subscription Group?
A Subscription Group is a way to link related subscription plans together so that members can:
Move between plans in the same group
See a carousel of available plans they can move to in their Personal Settings under Plans and Access
Select a new billing interval (if you as the Host have made multiple options available)
Each Subscription Group is a single upgrade or downgrade path.
We recommend using this feature if you have a tiered offering and you want to give your members the ability to easily upgrade to a higher tier.
As an example, you can include your Bronze Plan, Silver Plan, and Gold Plan in the same subscription group. A member who initially purchased the Bronze Plan can instantly move to the Silver Plan within their settings (without having to cancel their current plan, wait, lose access, and purchase again) because it's in the same subscription group.
How to Set Up Subscription Groups
Create Your Plans
First, make sure you’ve created the subscription plans you want to include in your new subscription group. The plans you create must be either subscriptions or free plans, and can only be available for purchase on the web.
Create a Subscription Group
Go to Admin > Marketing Tools > Subscription Groups.
Click the + icon in the upper right corner and create a subscription group.
Add in the name and platform, and select the plans you would like to add to the group.
Adding a New Plan to a Subscription Group
When you create a new plan, you’ll also see an option to assign it to a Subscription Group.
Important notes:
On web, you can add or remove a plan from a group at any time.
On iOS, you must assign the group during plan creation.
A plan can only be in one subscription group, but you can easily duplicate a plan if you want to create another plan that can be added to a different subscription group.
You can also set the order that your plans appear within the group. This is done separately for web and iOS.
How Members Move Plans
A member can upgrade or downgrade their subscription plan by going to Personal Settings > Plans and Access > Plan > Change Plan.
They will see a carousel showing the plans they can move to.
Clicking on a plan opens up more information about the plan, including the list of benefits and a description added by the Host, as well as pricing.
Here they can opt in to choose a new billing interval (for example, monthly vs. quarterly) and confirm their plan move.
How Subscription Groups Affect How Members Can Move Between Plans
Subscription groups control how members can move between plans, and the experience is slightly different on web vs. iOS.
Members on Plans Inside a Subscription Group
Members can only move to other plans in the same group.
Web: Hidden plans in the group will not appear in the upgrade screen.
iOS: Hidden plans in the group will appear, and members can move to them.
Members on Plans Outside of a Subscription Group
Web: Members can move to any visible plan that is also outside of a group.
iOS: Members cannot move between plans unless they are already in a group.
How to Simulate the Member Experience
Join your Mighty Network using a test member account, and navigate to Personal Settings > Plans and Access to view the plans available. Try upgrading or downgrading to confirm the desired experience.