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How Can I Get Technical Support as a Member?
Updated over a week ago

Need Help? Here’s How to Get the Right Support!

Contact Your Host for Community-Related Queries:

Your Host, the creator of your community, is your first point of contact for queries like:

  • Refund requests.

  • Promotions or discounts.

  • Member or content issues.

  • Access to Private or Secret Spaces.

  • Becoming a Moderator or Co-Host.

How to Reach Your Host:

  • Via Chat: Click on your Host's name in your Mighty Network to open their profile, then select 'Chat'.

  • Other Methods: Check the community's pinned welcome posts for a post containing contact details like email or phone.

Please Note: Decisions made by your Host are final and are not reversible by Mighty Networks.

Technical Support from Mighty Networks’ Customer Advocacy Team:

For technical issues such as:

  • Login help or password reset.

  • Editing your profile or post permissions.

  • Updating billing information.

  • Leaving a Mighty Network or deleting your account.

Click here.

Quick Answers in Our Help Center:

For general information, our Help Center is a great resource. Use the search function at the top-right of the page for instant answers.

Remember, your Host is ready to assist with community-specific issues, while our team is here for technical support. We’re both committed to ensuring your experience on Mighty Networks is enjoyable and hassle-free!

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