Need help? Here’s how to get the right support!
Contact Your Host for Community-Related Queries:
Your Host, the creator of your community, is your first point of contact for queries like:
- Refund requests.
- Promotions or discounts.
- Member or content issues.
- Access to Private or Secret Spaces.
- Becoming a Moderator or Co-Host.
How to Reach Your Host:
- Via Chat: Click on your Host's name in your Mighty Network to open their profile, then select 'Chat'.
- Other Methods: Check the community's pinned welcome posts for a post containing contact details like email or phone.
Please Note: Decisions made by your Host are final and are not reversible by Mighty Networks.
Technical Support from Mighty Networks’ Customer Advocacy Team:
For technical issues such as:
- Login help or password reset.
- Editing your profile or post permissions.
- Updating billing information.
- Leaving a Mighty Network or deleting your account.
How to Contact Us:
- Online Form: Fill out the form linked in this article.
- Email: Send your query to email@example.com.
Quick Answers in Our Help Center:
For general information, our Help Center is a great resource. Use the search function at the top-right of the page for instant answers.
Remember, your Host is ready to assist with community-specific issues, while our team is here for technical support. We’re both committed to ensuring your experience on Mighty Networks is enjoyable and hassle-free!
Updated January 2024