Here at Mighty Networks, we offer comprehensive support and pride ourselves on responding quickly and personalizing the advice and answers you receive.
Mighty Networks offers premium customer support for Hosts on the Community Plan and the Business Plan.
Mighty Pro Hosts receive VIP customer support, as well as 1:1 monthly strategy sessions with your dedicated Community Strategist.
The simplest and quickest way to get in touch is through your own Mighty Network when you’re logged in.
Our team of customer advocates is available via the "Need Help?" button at the bottom right corner from 6am to 6pm PT every day of the week. Simply tap that ‘Need Help?’ button, click ‘Send us a Message,’ and ask away. Conversations can be managed easily–you will receive replies both in your Mighty Network and in your email.
Please note: Need Help is only available on the web, log in on a desktop to send us a message.
From feature requests to technical questions, the team is here to support you!
As a Mighty Network Host, you also get customer support for your members. They’re able to connect with us via firstname.lastname@example.org.
Also, Mighty Community is an excellent resource for Hosts looking to communicate and collaborate with other awesome business owners and creators. We have an entire library of free resources to help guide and support you on your community-building journey.
We also offer our Community Design™ Live Course, where we share our proven frameworks for creating, growing, and selling thriving communities, online courses, and memberships.
We look forward to chatting with you!