To manage the purchases and subscriptions you've made, go to the "Your Purchases" menu on your profile.
You will receive an email notification 3 days before your subscription is up for renewal.
How to Cancel a Subscription Plan
You'll find the option to unsubscribe from automatic renewals under Your Purchases. If you purchased on iOS, you'll find the option to unsubscribe within the iOS app.
Here's what your purchases will look like on iOS:
You can cancel iOS purchases by following these steps:
1. Go to settings > [Your Name] > Media & Purchases.
2. Choose "View Account"
3. Scroll down to "Subscriptions."
4. Find your Mighty Networks subscription
5. Click on subscription and cancel
This is how the detailed view looks if you're logged in on the web, or in the Android app:
For any subscriptions you purchased on the web or Android, you'll see a "Cancel Subscription" button.
If you have any questions about billing or need to request a refund, we recommend first contacting your Host directly, as they handle your subscription within Stripe. If you still have questions, feel free to send the Mighty Networks team a note.
Changing Billing Interval
If your Host has set up a monthly plan and an annual plan, you can switch between the two.
When you're logged in on the web, just navigate to Your Profile > Settings > Subscription.
Scroll down until you see the button that says Manage Your Subscription. Then choose the option to Change Subscription. If you decide to switch plans, this change will show up right here on this page. Please note that this will not apply to members that have been invited for free by the host.
Adding a Tax ID for Tax Exempt Purchases
A Host may choose to enable the ability for members to add a Tax ID to their account in certain countries. If so, you may see the option to add your Tax ID number to your account when you make a purchase if you are based in an EU country, the UK, New Zealand, or Australia. You can add or modify your Tax ID number in Your Settings > Account > Billing