The option to download a complete list of your members is available to Hosts who have upgraded to the Business Plan.
After you've upgraded, you can download a complete list of your members anytime by going to Host Management > Members.
Just tap on "Download member list" and you'll be emailed a link to download your member list as an Excel file. The email with the link to download your member list may take a few minutes to land in your inbox, so keep in this in mind when you request a new list.
The file will include email addresses for each of your members as well as information about their location, the type of member category they've selected, and their mini bio.