Set Up Member Subscriptions

As a Host, you can charge for membership to your Mighty Network when you upgrade to the Business Plan or Mighty Networks PRO. You can upgrade your Mighty Network anytime from Host Management > General Settings > Billing.

With member subscriptions turned on in your Mighty Network, you can set up a recurring membership fee that new members can purchase either monthly or annually. If you want to give new members the ability to try out or explore your Network before they start paying the membership fee, you also have the option to turn on a free trial that lasts anywhere from 3 days to 6 months.

Your members can purchase a subscription plan from you on the web, on the iOS app, or on the Android app.

 

How to Enable Member Subscriptions

To enable member subscriptions once you've upgraded, go to Host Management > Features > Member Subscriptions and follow the steps to enable subscriptions.

First, you’ll set up an account with Stripe, our 3rd party payment processor. After setting up your Stripe account, you’ll come back to Member Subscriptions, where we’ll confirm that you’ve successfully connected your accounts.

Once you're successfully connected to Stripe, you’ll be prompted to set up a monthly plan and choose a price you want to charge your members each month for access to your Mighty Network. You can also choose to offer an annual plan. Typically, annual plans are priced at a slight discount compared to the monthly plan.

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After you create your very first subscription plans, these plans must go through an approval process that takes 2-3 business days before your subscriptions can go live.

 

Submitting Your Plans for Approval

Once you submit your new subscription plans for approval the very first time, here’s what you can expect to happen:

  • After your plans are submitted the very first time, you won’t be able to edit them without resubmitting and starting the approval process over again. So, make sure everything is correct!
  • Because your subscription plans are available for members to purchase on the web, on the iOS app, and on the Android app, all plans need to be approved by a team at Apple before they can go live. The approval process can take 2-3 business days.
  • Once you submit your plans for the very first time and they are approved, you can manually decide when to turn the member subscriptions feature on — we won’t automatically enable your subscriptions for you.
  • For all subscriptions purchased through the iOS app, Apple takes 30% of subscription revenue. Read more about how you get paid and how the fee structures work.

If you have plans that are pending approval, you’ll see this noted in Host Management > Features > Member Subscriptions. Once your new plans are approved, you’ll see a message there letting you know that your plans have been approved.

 

Enabling Member Subscriptions

When you enable member subscriptions after your plans have been approved, only new members will be prompted to pay when they join on the web, on the iOS app, or on the Android app. You can also invite some members to join for free.

Existing members will not be prompted to pay. There currently isn't a way for existing members to be automatically charged once you've turned on subscriptions, but they can choose to begin paying the monthly or annual fee by changing their subscription on their own and adding a credit card to their account.

One important note on using Stripe: You will need to set up a separate Stripe account for each Mighty Network for which you want to enable member subscriptions, so keep that in mind if you have more than one Mighty Network with subscriptions turned on.

Additionally, if you disable subscriptions at any point and then decide to re-enable subscriptions again in the future, you’ll need to connect a new Stripe account when you set member subscriptions up a second time. You will not be able to use the same Stripe account that you used the first time you set up member subscriptions.