How to Set Up Custom Questions on Your Landing Page
To set up these custom questions, you first need to make sure your Mighty Network has been upgraded to the Community Plan or Business Plan. Then, go to Network Settings > Premium Features > First Experience for New Members > Customize Your Request to Join Form.
From here you can create up to five custom questions that potential members can answer before they submit a request to join your Mighty Network.
For each question you create, you can decide if it's required or optional. Members will answer each question in a text field with maximum 500 characters.
How a Member Sees These Questions
Members who come to the landing page of your private Mighty Network see a button prompting them to "Request to Join."
When they click on the button, they will be led through a series of prompts asking them to add their name and email address and then the custom questions you've set up within your Mighty Network.
Managing Requests to Join
As a Host, you'll receive a notification when a potential member has filled out your questions and requested to join your Mighty Network.
The answers to these questions and options for how to respond to these requests will be stored on a tab within your Invite page called "Requests to Join." You can also get to this view by going to Network Settings > Members > Requests to Join.
On the Requests to Join tab, you can manage all incoming requests to join your private Mighty Network and approve or ignore someone's request to get an invitation. When you hit "ignore," the person will not be notified and they will not be sent an invitation to join your Mighty Network.
When a Member deactivates their account from a Private Mighty Network, they will be asked to Request to Join again. Member can select Request to Join on the landing page and go through the steps using the same email address that they used on the deactivated account. When the Host approves the Member, the Member's previous account will be reactivated and all contributions will be accessible as they were left.
When you approve someone's request to join your Mighty Network, this will initiate an email that gets sent to them immediately letting them know that they have been approved to join and they need to take one final step before they have full access to your community. Each person needs to click on the email they receive first before they can finalize their membership and fully join your Mighty Network. Because of this additional required step, you may see a short delay between when you approve a member and when they are fully joined to your Mighty Network.
If you ever want to review how ALL potential members have answered these custom questions over time, if you're on the Business Plan you can see a full export of answers in the second tab of the member export file that you can download anytime.